Quick Reference · 18+ · GBP
Frequently Asked Questions
Review rapid answers to the most common queries regarding account operations, deposits, mobile access, and promotional terms. For comprehensive details, please consult our dedicated guides.
If you require immediate assistance that is not covered below, our support team is available 24/7 via live chat. You can also contact us formally by emailing [email protected].
What is the minimum age requirement to play?
All players must be at least 18 years old. We strictly enforce this policy, and accounts failing age verification will be permanently closed.
What currency are accounts held in?
All transactions on our platform are processed in British Pounds (GBP). The minimum deposit amount is £20.
What licensing does Kaasino hold?
The platform is operated by Fortaprime SRL under Costa Rica registration 3-102-891738. We do not hold a UKGC licence.
What is included in the welcome package?
Our welcome package features a 225% match up to £2,150 plus 500 free spins, utilizing codes KAAS1, KSN75, and KAA50. Full details are available in the Bonuses section.
Is there a dedicated mobile app available?
Yes. Android users can install a 54 MB APK directly from our site (requires Android 12+), while iOS users can add the platform as a PWA shortcut to their Home Screen.
How long do withdrawals take to process?
Once KYC verification is complete, Visa and Mastercard withdrawals take up to 3 business days. Bank transfers, e-wallets, and crypto range from immediate to 3 business days.
Fortaprime SRL · Costa Rica 3-102-891738 · k-aassino.com · 18+ · Play responsibly.